Frequently Asked Questions

How long do therapy sessions last?
Fifty-five minutes

When can a session be scheduled?
Monday through Friday, from 8am to 5pm by phone or by e-mail.

Are phone, FaceTime, WhatsApp, or Zoom sessions available?
Yes, once therapy has begun and you can’t make a session or have to be away, arrangements can be made for phone, FaceTime, WhatsApp, or Zoom sessions as needed.

Is a particular philosophy or school of thought followed?
No. The method that best fits the needs brought to therapy is determined by the type of problem and/or conflict .

What about confidentiality?
I am the only person who has access to the files. No notes are taken during sessions or shared with anyone unless permission is received or a court mandate is served. All information remains confidential unless a danger to self or to others becomes evident.

What happens when a family member calls for information?
Information is not shared without permission of the involved parties.

What is the policy for missed appointments?
Missed appointments are charged to the patient without 24 hours notification.

How long does therapy last?
After the initial meetings, a treatment plan is developed and agreed upon. After the plan has been in place, we will decide together about how to continue and for how long.

What if medication is needed?
I maintain an affiliation with a psychiatrist and a psychopharmacologist. An appointment can be set if necessary.

How do I get in touch with you in an emergency or with an urgent question?
I maintain a dedicated phone line for patients and check messages several times a day. If I need to be away from the office, back-up coverage can be obtained and shared with the patient. In addition, I have a secure, dedicated email address and check the account daily.

How is payment handled?
Payments are made at the time of each therapeutic session. Payments can be made in cash, by check, credit card, or Venmo.

What about insurance?
I will generate receipts and information required by insurance providers if requested. The patient can then submit the information for reimbursement to their insurance carrier.